Shipping policy

Orders take 2-5 business days to process before they are shipped. International customer may be subject to additional taxes and customs charges once the package arrives in their country. The customer is responsible for any customs duties and fees. 

Shipping - Domestic Orders.

(a) For more information concerning shipping, please visit our please visit the FAQ on the Website for complete information.

(b) Squid Industries makes no guarantees about shipping time. We will attempt to stay within the specified time frames indicated on the Website; however, delays may result from occurrences, such as, without limitation, customer verification, declined credit cards, restricted items, legal prohibitions, product unavailability,
and other acts of the supernatural.

(c) If you pay for shipping, risk of loss and title to the Products transfers to you upon our tender of the Products to the courier; and, if we pay for shipping, risk of loss and title to the Products transfers to you upon delivery of the Products by the courier.

(d) There are some oversized and overweight items which have additional shipping costs.

(e) Please note: There may be areas where we may not ship due to legal restrictions.

(f) Address Verification. In many cases, orders that are placed with a ship to address that is not authorized by the credit card issuer are subject to shipping delays, verification emails/telephone calls and/or cancellation. Additionally, orders that are shipped to an address other than the authorized billing address are subject to shipping delays and verifications. In situations where we cannot confirm the validity of an order or we suspect fraud, the order will be cancelled.

13. Shipping – International Orders. International purchasers assume all risk of loss, theft, customs seizures, clearance, levies, storage charges, broker fees, and the like associated with international shipping (the foregoing collectively, "International Shipping Events"), and you agree that Squid Industries shall not be held liable for any international Shipping Events.

International orders (outside of the United States) may be subject to VAT, import taxes, or other fees which your local customs authority deems appropriate. These VAT, import taxes, and other fees are paid to your local carrier or government and are not collected by Squid Industries, and thus cannot be refunded.

Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if not already included in product prices. Some countries require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. It will be noted at checkout for full transparency before you order.